662 Reviews Found
Confirmed Sales Customer
Would highly recommend this dealership and it's staff. Very professional and informative.
Nicholas U.
RIDGEWOOD
Business Response
Nicholas, we're happy you found our staff to be so supportive during your experience here at North Shore Chevrolet of Smithtown. Thanks for the recommendation, and have an amazing day!
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Confirmed Service Customer
The service department was extremely helpful and went above and beyond
Raymond M.
SAINT JAMES
Business Response
Raymond, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Our salesperson, Dan Jackson could not have done a thing to make our car purchase experience any better. He was accommodating with our wishes, patient, informative, and never pushy. I would recommend him to anyone seeking a salesperson one can trust, and knowing he would do the right thing. Chevrolet of Smithtown has a valuable employee in Dan and I commend you on your decision to hire him.
Robert L.
FARMINGVILLE
Business Response
Robert, thanks for your praise and kind comments about Dan. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Business Response
Justin, we are very happy to have provided you with such a positive experience! We hope to see you soon!
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Confirmed Sales Customer
Chevy smithtown is a great place to buy a car Sales agents are good and work with the buyer to meet the right $ needs
Lucille N.
EAST MEADOW
Business Response
Lucille, thank you so much for your positive comments about North Shore Chevrolet of Smithtown! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Great service , was able to get appointment I needed. Fast and courteous service.
Philip L.
MILLER PLACE
Business Response
Philip, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
We're happy to hear you had such a positive experience with our team! Thank you again for choosing North Shore Chevrolet of Smithtown and we hope to see you again.
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Confirmed Sales Customer
We had a wonderful experience! James Lyons is professional, knowledgeable, courteous and has gone the extra mile to assist us in our transaction. James has been immediately responsive to our phone calls and texts, which we truly appreciate. John Walsh assisted in the financial transaction and he too made our visit seamless. This is our third transaction at Chevrolet of Smithtown. Because of these very positive experiences we continue to be a Chevrolet family.
Patrice B.
SAYVILLE
Business Response
Patrice, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
Service rep Kathy is simply the best. Friendly, professional and thorough.
Nicholas D.
SMITHTOWN
Business Response
Nicholas, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Kathy Altamura was my service advisor. She was very knowledgeable, helpful & pleasant
Doreen M.
CORAM
Business Response
Doreen, we're happy you found our staff to be so supportive during your experience here at North Shore Chevrolet of Smithtown. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Friendly, fast and efficient service. Best experience I've had at a dealership in a very long time. Five star service!
Kenneth K.
SELDEN
Business Response
Kenneth, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
First time there for service and truck was done ahead of time. So far very impressed with dealer ship. Only suggestion is improve on customer parking. Perhaps a valet parking like at toyota and bmw. They great in parking lot and have the hassle of finding space not the customer
John P.
RIDGE
Business Response
John, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Good communication. Work was done fairly quickly
Steven S.
PORT JEFFERSON STATI
Business Response
Steven, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Sales Customer
Monica worked with me and made the whole buying experience excellent the saleswoman too i forget her name she explained the entire car and how everything works
Joseph S.
SELDEN
Business Response
Joseph, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Things were smooth and pretty friendly. We didn’t feel like anyone was necessarily pushy and they gave us a good deal (especially after presenting some information we had from a different dealer). I’d return again for my next lease
Joshua G.
LK RONKONKOMA
Business Response
Joshua, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Had no problems purchasing the car. I usually find the experience of buying a car aggravating.
Salvatore A.
DIX HILLS
Business Response
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
I have been going to this dealer for almost 9 years and I have had two issues with them. Yesterday I dropped off my vehicle at 9:00am and the service rep told my wife that it was going to take a few hours for the vehicle to be ready . My wife asked for a courtesy ride home and she was told that it was going to be an hour wait. I paid &25 for an Uber. I called the dealer at 1:30pm to see if my vehicle was ready and a lady picked up and told me she was going to call me back. I again paid an Uber for my oldest daughter to come home from after school activities because there was no late bus to bring her home . I called the dealer at 3: 30 pm , 4:20pm and my wife called numerous times and no one picked up the phone in the service dept. I had to go online and chat with the virtual agent in order to get someone to call me back. At 5:00pm I paid another 25 dollars U we ride to the dealer to pick up my vehicle . The response my wife got was “we didn’t answer because there is only two people here working”. Unacceptable!!!!
Jose S.
HOLBROOK
Business Response
Jose, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
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Confirmed Sales Customer
My experience was Spectacular! I would never buy a car from anyone or anywhere else!
Michelle G.
HAUPPAUGE
Business Response
Michelle, we're glad you had such a wonderful experience with us! Thank you for choosing North Shore Chevrolet of Smithtown and we hope to see you again.
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Confirmed Service Customer
Making appointment online did not mention I couldn't have a 'wait' appointment. I was told when I arrived that option would require a direct call to service. Also no advance info for 3% charge on credit so I could have ample cash. Poor communication all around.
Melanie S.
BELLMORE
Business Response
Melanie, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (631) 265-6000 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
I love when Kathy helps me such customer service very knowledgeable about her job it's just a breath of fresh air every time I come to Chevy I love the dealership salesmans are very nice you know even every time I get my car service I go into the showroom and look around at the new cars and everything and right away ask me do you need help do you need this very nice dealership I used to have a Toyota Camry and going to Smithtown Toyota was horrible I used to just have nightmares going there your dealership is awesome
Marcus A.
SMITHTOWN
Business Response
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!