This was the second vehicle I got from Kitty since September! She has been such a pleasure to work with. She made the process easy, and did everything she could to get us the cars we wanted at the best price. She’s a gem!
Jaime, thank you for your kind review; we are happy to pass along your comments to the team here at North Shore Chevrolet of Smithtown! We sincerely value your business and look forward to your next visit!
Robert, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (631) 265-6000 when you have a chance. Thank you, and we look forward to hearing from you.
Dan was an amazing salesman, best car buying experience I’ve ever had. He took the time to be sure this was the car I wanted and was just genuinely kind and easy to talk to. Every interaction I had at the dealership was pleasant!
Kayla, we're happy you found our staff to be so supportive during your experience here at North Shore Chevrolet of Smithtown. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I had the pleasure of working with salesman Jimmy Calobrisi, Manager Wayne Stevens and Financial Manager John Bracken. The three went above and beyond in helping me get the exact car I was looking for. The car had to be ordered from the factory and they consistently checked in with me and gave me updates as soon as possible. The car came in when expected and I couldn't be happier with the car. Most people dread dealing with dealerships, but after this experience, I feel the opposite. I would highly recommend this dealership and working with these three gentleman.
I was having intermittent problems with my key getting stuck in the ignition on my Colorado. I brought the truck in once and the problem still persisted. On the second visit Danielle Lux took ownership to make sure the problem was rectified which it was. Another successful visit with the service team.
Robert, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Thomas, thanks for your praise and kind comments about Larry. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Thanks again for the recommendation, and have an amazing day!
Joe Gutilla was awesome. I felt very comfortable working with him. He was knowledgeable, professional and respectful. He made my car buying experience a pleasure. He listened to what I wanted and made appropriate recommendations for my budget. Would definitely recommend Joe and Smithtown Chevy to others looking for a new car.
Richard, thank you for taking the time to leave a review for us at North Shore Chevrolet of Smithtown. We're happy we could meet your expectations! Thank you again for choosing North Shore Chevrolet of Smithtown and we hope to see you again.
Service Advisor Kathy Altamura - always customer focused and detail oriented-was invaluable in determining what was needed in this heavy service visit. My Camaro was in the shop for awhile. Kathy went above and beyond in helping me with my transportation challenge getting to/from NYC. Technician Dave R. Has been taking care of both my cars for years. He is why they remain in top condition! His thorough inspection showed suspension work needed now. Along with other fluid changes and routine servicing. I trust Dave implicitly. He has always looked out for me and what really needs to be done and what doesn’t. He takes great care of my two “babies”. My team at Smithtown Chevy team is why I keep coming back!!
Michael, we're happy you found our staff so supportive during your experience here at North Shore Chevrolet of Smithtown. We hope to be of service to you again in the future.
Best wishes, North Shore Chevrolet of Smithtown
My experience started off rough due to the sales manager Rob who was unprofessional and inappropriate however my salesman Ronnie was amazing to care of all of my needs and went out of his way to help me I was extremely pleased with him and his performance and my vehicle that he chose for me
This wasn’t our first time getting into a new car with this dealership. Each time seems to be better than the last. Ronnie LaSerra Jr. helped us. He very knowledgeable, had a whole bunch of hustle and we worked out a very fair deal. What can sometimes be a rather stressful experience, Smithtown Chevy is second to none at making their customers feel comfortable, valued and appreciated.
Jonathan, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Danielle my service advisor is great. Available tranny tech and parts took a week and a half(Thanksgiving included) This is my 2nd Silverado with you and was thinking a new ,I even scheduled on red tag Saturday then I cancelled. And I have a hot referral but he's not interested if service cannot supporr what is sold.
Douglas, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (631) 265-6000 to discuss your concerns, as your satisfaction is of utmost importance to us.
Leo, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (631) 265-6000 so we can work towards a resolution.