Customer Reviews

From salesperson Kitty...SHE WAS GREAT!!! To the financial department your dealership was a wonderful experience. Hope we have the same experience with the service department when we need to go.

Oliver was extremely knowledgeable of the new Bolt EUV and answered all of our questions. The whole team at Smithtown is incredible!! From Salesman Oliver, General Manager Bill, and the Finance Manager thank you for an amazing experience!!

Daniel Jackson was an excellent salesman, outstanding experience.

As usual, service done just right and as quickly as possible (in this case doing the essential programming for a third key-module which I had order).

Friendly and fast service

Curtis Quick Very happy

Good

Pleasent experience overall . I have purchased a few cars not always this pleasent . Staff very nice and not pushy.overall nice experience .

The people at the service center were excellent

Staff was excellent and knowledgeable

Daniel Jackson was a huge help purchasing this vehicle. Great info and insight.

I had to call my advisor several times to get status updates on my vehicle. Advisor did not follow up with me with out me contacting him first, unacceptable customer service!

Failed to fix my vehicle in spite of reasonable effort to attempt to do so. The representative I dealt with was rude and aggressive when I inquired what I was being charged for if my vehicle was not fixed. The dispatcher then discussed it with me and cleared up most of my questions and was very polite. In the end my vehicle is still not fixed and I'm out $185.

We pulled our car into service and were immediately greeted with a smile and how can we help you! That in itself is simply nice! The entire process made me feel comfortable and easy!

I found Kathy, the service representative, to be very friendly and efficient. I was under a little bit of a time constraint and she assured me my service would be completed in time and it was. I appreciate her professionalism and the attention she afforded me. Thank you.

EVERY THING WAS EXCELLENT. TIME SPENT THERE WAS SHORT.

As always, the people at the dealership made me feel good. When the coffee was ready they came and found me. I like that they stopped what they were doing and came and told me coffee was ready. When my car was done Kathy came and told me it was all done! Love the service!

Everyone was very helpful

I bought a 2018 Chevrolet Traverse on August 2021, the brakes installed by dealer were not OEM, we’re making noise; therefore the dealer made me buy the OEM pads and installed them for me. Not happy I had to pay $165.00 out of pocket when the car had to come with OEM pads.

Cathy at the service desk is the best! She’s thorough, professional and always ensures everything gets done properly.