596 Reviews Found
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Confirmed Service Customer
Where do I start? ��� This review is all about Danielle Dianne who is absolutely amazing! In this day and age where kindness and helpful customer service seems to be dying Danielle was a breath of fresh air. She was attentive, responsive and fast! She was compassionate and understanding. I have three jobs and she went out of the way to help and schedule my service quick and fast. Every dealer sells you a warranty but never has timely appointments and tend to keep your car for days. Not at this dealer they went above and beyond and were absolutely amazing . I would also thank the sales person James Lyon who is always available to help and guide. Thank you, Danielle, for making my experience truly a wonderful one.
Rinco P.
CENTRAL ISLIP
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Confirmed Service Customer
GREAT EXPERIENCE ,QUICKLY DONE ,WITH FRIENDLY SMILE AND VERY WELCOMING
William L.
SHIRLEY
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Confirmed Sales Customer
I was able to see the vehicle on the lot to make sure it was perfect then it was ready the next day! So fast and easy to get a new car. Thanks!!
Thomas Y.
NESCONSET
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Confirmed Service Customer
The staff was accommodating and helpful.
Dolores S.
EAST NORTHPORT
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Confirmed Sales Customer
I picked my new truck on Sat 9/21, my salesman was fine, everything afterwards has been frustrating. I never received any paperwork or documents by e-mail as promised. I stopped at the dealership Tue & advised of same, I called Wed. Thur. & Fri. each day leaving a message & on Fri requesting to speak to a manager, I was told no one was available, so I asked for a call back...no return call!!! I do not believe I'm asking for too much and feel that once I made my purchase I was no longer important & not worth a response, I am quite surprised to be treated this way and will certainly reflect this should I receive a questionnaire from GM. I am sorry to have to write this but feel I have no other choice.
Donald C.
LAKE GROVE
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Confirmed Service Customer
The Service Rep., i believe her name was Kathy M., was so good! She was friendly yet efficient, communicated very well and her responsiveness was top notch. They were ready for me at my appointed time and I was in and out relatively quickly. I hope whatever customer service award you have goes to Kathy because she was one of the best I have ever dealt with, in that role, anywhere. She should give all your Service Reps. lessons on great customer service! Thank you.
Marie K.
PORT JEFFERSON
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Confirmed Sales Customer
Mitch was a pleasure to work with very helpful
Nicole W.
SAINT JAMES
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Confirmed Service Customer
Greeted promptly and cordially. Check in was professional and efficient. Service performed timely and done with care and cleanliness for my vehicle. Always good service at this dealership.
Daniel M.
STONY BROOK
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Confirmed Service Customer
Such polite and welcoming staff. Very helpful with all questions as well. Very happy with the waiting area as well.
Paula B.
LAKE GROVE
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Confirmed Service Customer
The staff was extremely attentive and very helpful
Joseph A.
SMITHTOWN
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Confirmed Service Customer
Went above and beyond to do recalls I was not aware of. Excellent!!
John K.
MIDDLE ISLAND
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Confirmed Service Customer
Danielle made my experience both easy while making me feel like a valued customer
Annette D.
WEST BABYLON