First my vehicle was not serviced on 3/31/21. I brought my vehicle into chevy for an auto start and I was told sirius radio could be put in the dash and look factory. I brought it there on 3/17/21 and I picked it up the same day. Auto start was put in successfully but a part on the sirius radio was defective. Eric in your shop who was very kind to me said they can make a special appointment for Saturday 3/20 since I work two jobs and I would be the first appointment at 8am. Jazz Audio tech did not show up unit 10 am and forget a certain tool, so he left the shop and another part for radio was defective. He also wired my car incorrectly and sloppy and to boot he cracked my windshield. Which now I have to go through my insurance to get the whole windshield replaced on my month old car. Eric in service has been fantastic but your third party who does your radio work sucks. It is still not hooked up and they are giving me a problem to take it out. Getting my hew winshield on April 8th and I need the wires out immediately!!!!