790 Reviews Found
Confirmed Sales Customer
Sales person went over and above to make sure deal went smoothly. Was out of town when car came in and was told it would not be a problem for the car to wait a week for us to complete deal when I returned home.
John R.
N MASSAPEQUA

Business Response
John, we strive for 100% satisfaction, and it is great to see you had such a positive experience at North Shore Chevrolet of Smithtown. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
The service department and Danielle did a great job as usual keeping me Informed and servicing my vehicle the best they can under the circumstances with a truck that seems to need a lot of help.
Adam B.
MILLER PLACE

Business Response
Adam, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Jimmy was friendly, knowledgeable and overall fantastic!
Robert S.
EAST SETAUKET

Business Response
Robert, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Salesman Larry T very helpful. I called him a few times. He answered all questions.
Gary M.
DIX HILLS

Business Response
Gary, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
My first experience witch i thought was very poor...my wife and i went into the showroom all the sales reps were busy with customers and that is great. My wife and i stood around waiting for someone to greet us and that did not happen. Then i told my wife to check out the corvette that was in the showroom she went in and did know how to get out..i was on the outside and i tried opening the door from the outside then the car alarm went off then someone shut the alarm and my wife was able to get out and then still nobody greeted us.. We were there fo a good 20 minutes at this point... Again the sales reps were busy with customers but not one manager or other people that were standing behind the big desk approached us... very lucky i had patients
Danny P.
CENTEREACH

Business Response
Danny, thank you for taking the time to leave us feedback about your experience with us. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
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Confirmed Service Customer
After having a lot of difficulty having my issue addressed your service department finally addressed the issue and did a very good job. Nick was very good.
Jennifer D.
SAYVILLE

Business Response
Jennifer, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
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Confirmed Service Customer
I have been very happy with my leased Chevy trailblazer. , however , now that I wanted to purchase the vehicle… after spending 3 hours at dealership. I was told you couldn’t accept bank check and I was to take it up with GMC.. I left infuriated..seems you only do financing?! And you would have charged me an additional amount of $995.00!!!!! What nerve!.. I spoke with GMC and they are gladly doing my purchase… after being a loyal customer for many years. I will no longer be a part of your dealership for service or any future purchases. Margaret…
Margaret C.
S SETUAKET

Business Response
Margaret, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (631) 265-6000. We look forward to hearing from you.
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Confirmed Sales Customer
Communication could have been a little better.
Lauren B.
ROCKY POINT

Business Response
Lauren, we appreciate you taking the time to leave us this feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
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Business Response
Alison, we're happy you found our staff to be so supportive during your experience here at North Shore Chevrolet of Smithtown. We sincerely value your business and look forward to your next visit!
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Business Response
ur an &^%ot!!!!
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Confirmed Service Customer
Back in May I purchased a lease on a Chevy Equinox. I was given the wrong vehicle. I told the salesman exactly the options I want and when I drove the car out it didn't have the safety features I asked for.
Dominick G.
SMITHTOWN

Business Response
Domnick, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
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Business Response
Vincent, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Excellent service while.I waited for my oil change the only complaint was the expense of the oil change! $100.00 is ridiculous other dealerships with other brands of cars offer loyalty programs with Free oil changes I am thoroughly disappointed in Chevrolet/GMC
Janeen K.
E NORTHPORT

Business Response
Janeen, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
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Business Response
Roseann, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Knowledgeable salesman, accessories installed in a timely manner
Robert A.
CENTEREACH

Business Response
Thank you Rob. I'm very happy that all went smooth. Kindest regards, James
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Confirmed Service Customer
I'm a believer in "Trust but Verify". I took my Chevy in for an oil change and had received a coupon from Chevrolet to also get a "FREE" tire rotation at the time of service. I made a mark on my front right tire and when my service was completed and paid for, I received my receipt that said the oil change was done along with my "FREE" tire rotation. Well, when I checked my front right tire, the mark I made was still there which means the "FREE'" tire rotation was NOT DONE. It makes me wonder if my oil filter was actually changed AND if my oil was also changed. I'm disappointed in this dealership as it makes me wonder if this has actually happened in the past. I even purchased my vehicle at this dealership and wonder how they can treat their customers like this
Albert H.
PORT JEFFERSON STATI

Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (631) 265-6000 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Sales Customer
Much better then the last time I was there 3 years ago.
Joseph M.
RONKONKOMA

Business Response
Joseph, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Sales Customer
They were pleasant, knowledgeable and accommodating
Anthony S.
STONY BROOK

Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I am very satisfied from the time I walked into the service door until I exited one hour later.
Jean F.
LAKE GROVE

Business Response
Jean, your satisfaction is important to us, so we want to sincerely thank you for choosing North Shore Chevrolet of Smithtown and we hope to see you again soon!