Customer Reviews

I purchased a 2021 Traverse RS from 112 Chevrolet in June/July 2021. Could not have been more dissatisfied with the treatment of everyone at that dealership, especially service manager. Decided to look at the new 2024 Traverse RS and took a visit to the North Shore Chevrolet of Smithtown. After 1 visit to NS Chevrolet, I was already sold on trading in my 2021 Traverse RS and starting new with the 2024 Traverse RS. Me and my family could not be more happy to no longer have any interaction with 112 Chevrolet of Medford and now interact with NS Chevrolet of Smithtown. A+ satisfaction.

I worked with Jim Calobrisi and he was amazing He was extremely knowledgeable and made the process as fast as possible

Service department was great had my truck finished in no time.

Kathy Altamura is who I usually see when I come for routine services. She addresses any issues or concerns promptly and efficiently. I have serviced my Impala at Chevrolet of Smithtown since purchasing it new in 2016. I wish you still made them bc I���d buy another!!! It���s employees like Kathy who keep me coming back there ��������������������

My service was great, as always! Kathy & Frank always handle my vehicle needs. When I have to go somewhere else for service, due to no appointments available. "I feel like" I do not get the quaility of service from Pep boys Lake Grove.Like I do from Smithtown Chevy.

Our experience at Chevrolet of Smithtown was pleasant. We dealt with Alex Mora and he was wonderful. I had traded my vehicle for my new purchase. I realized that night that I had left some cash in my truck. My husband had texted him to let him know. I thought to myself am I really going to get this money back? Alex was kind enough to look in my truck for the money. He took a picture of the money, and had it put away so we could pick it up at our leisure. I thought what a wonderful and honest man he is. We will definitely be doing business with Alex in the future.

Our salesperson, Tina greeted us with a smile and then was patient from start to finish. We left after our initial visit and searched for other vehicles. Upon return, we had a competing offer from another Chevy dealership and Tina asked her manager if they could match the deal. We were pleasantly surprised that the deal was met and we moved forward. There were only two cons: - The credit card application process was far too long ���. It took almost two hours to get that portion finalized ��� it required multiple phone calls ��� the GM credit card offered us 500 dollars in rebates, but the time factor is an issue - Lastly, when we sat with the finance manager, we were told that there would be an additional 175 document fee ��� that was the first time that we were informed of it ��� I hate being nickel and dimed ��� that left a bad taste in my mouth ��� the dealership should have been up front as we were only informed about the DMV transfer fees and there was never mention of the optional ( as written in the paperwork) fee until the very last minute

From drop off to pick up this was a smooth process

Great experience! Dan and John were incredibly helpful

This dealership always provides great customer service.

Very very good, not a lot of hassle, very agreeable to get into our price range

Pleasant and professional

Ronnie really did his best to negotiate the best possible deal. He showed enthusiasm and genuine care as he skillfully navigated every hurdle and obstacle that came up during the entire process. Thank you Ronnie!

Kathy in service was very helpful but I���m at a point where I may not go back to gm for my next car

Dan was wonderful to work with! Super knowledgable and quick to respond to any questions we had!

Great communication!! Services were completed quickly without any issues.

My engine light was on. It was checked and determined that A part is needed. It's not in stock and they will notify me when it is. The staff in the service department is great!

Service was done quickly and professionally.

Everyone was so helpful and it was such a great experience! Our sales person Joe was fantastic!

Excellent service and help.