679 Reviews Found
Confirmed Sales Customer
My experience was great, and our sales rep, Ronnie, was excellent. Knowledgeable, friendly, and ready to work with you.
Royer P.
DEER PARK
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Confirmed Sales Customer
Everyone was amazing to work with. Very pleasant experience.
Joseph B.
SHIRLEY
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Confirmed Service Customer
Cathy was a pleasure to deal with she was professional, friendly, and efficient.
Barbara C.
SMITHTOWN
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Confirmed Service Customer
Very good service. Neat and clean customer waiting area. Your rep. Kathy is very helpful.
Edward B.
KINGS PARK
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Confirmed Sales Customer
I had such a great experience from the moment I walked in. The salesmen and finance department were very helpful.
Ashley G.
NESCONSET
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Confirmed Sales Customer
James was wonderful! He ran me through all the features of the car and taught me all the cool things about my new EV. If I was to buy another car from Chevy, I would want to work with James again!
Saba H.
EAST NORTHPORT
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Confirmed Service Customer
Kathy is the reason we continue to stay with Chevy of Smithtown.
William S.
SELDEN
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Confirmed Service Customer
Everything went well but when I tried to redeem my points they said the computer wasn’t working. I really count on that money to help out with oil changes
Katherine T.
LAKE GROVE
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Confirmed Service Customer
Very nice though very busy but it worthed to wait
Muhammad K.
BAY SHORE
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Confirmed Service Customer
I was very happy with the work that was done. The woman that helped me went above and beyond what I expected. Every question I asked she answered within a minute even if it meant going onto the floor.
Thomas D.
STONY BROOK
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Confirmed Sales Customer
Joe was wonderful in helping to find the perfect vehicle for me
Kaitlyn S.
HOLBROOK
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Confirmed Sales Customer
Sales team was wonderful. Your finance team contains scam artists and honestly I want nothing to do with your dealership ever again. I am making sure that every car community I am involved with avoids your deanship at all costs.
Gerard A.
HOLTSVILLE
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Confirmed Sales Customer
Your salesman and finance manager were very pleasant and efficient.
Christian H.
NORTHPORT
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Confirmed Sales Customer
My lease was coming due so I needed a car. I knew what I wanted and Larry Topper worked hard to find one for me in white the color I requested . I had to wait awhile for it to come in but we had plenty of time before my lease expired . He was an excellent salesman . I was completely satisfied.
Mary D.
SMITHTOWN
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Confirmed Sales Customer
We had a very positive experience at the dealership. Our salesman, Thomas Hassan, was very patient and listened to our needs to ensure we got the best deal possible.
Chandrowtie S.
BRENTWOOD
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Confirmed Service Customer
Good overall - dropped my truck off in the morning and it was finished by the end of the day. The mechanic went through everything I requested to be checked.
Andrew A.
PORT JEFFERSON STA
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Confirmed Service Customer
Overall experience was great. Worked with Nick to select tires for my silverado, was very helpful.
Mark S.
SMITHTOWN
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Confirmed Service Customer
I was mostly dealing with Danielle Lux To start I was trying to tell her the oil issue I was having with my car. It’s been burning through oil and i have been having to not only add oil to my car but also get oil changes around 1,500 before I’m even due because of on oil in my car. She said because it’s not actively leaking there was nothing they can do. I find this hard to believe. My next issue came when it was time to pick up my car. I knew the service area closed at 3:00pm. At 2:00pm I called about my car because I never heard anything. I simple asked what the status was and Danielle was once again rude and said she tried calling me and left me a voice mail. I checked all my calls and voice mails and didn’t receive anything. I then received a second call saying I called about my points and don’t have any. 1- I never called about my points. And 2- at that time I had over 7000 points. Fast-forward 30 minutes and I rushed to get to the service area before they closed. When I got there, I asked Danielle again if they looked into my oil issue and she very rudely said there’s nothing we could do just bring it back another. She told me that she looked into my points after we talked on the phone and I had no points. I informed her we didn’t talk on the phone about my points because I never called to ask about them and then I did have seven points. When I had pulled up my app, however it did say that I had zero points, but it also indicated that someone had removed all of the points from my account that same day. I showed her on the app and she said that was impossible because she never touched them. Not wanting to argue I paid my bill, received my keys and went out to locate my car, which they told me was right on the side of the building. Much to my surprise I could not find my car anywhere and had to go back inside for someone to retrieve my car from the back parking lot. On my way home I called the customer service line to inquire about why all of the points were removed from, my account when Danielle had said, she never touched them. After customer service so nicely looking into it they informed me that Danielle indeed removed all of the points from my account. That next day I received a phone call from Danielle again saying that I made a mistake and overpaid and they owed me $76 back. Mind you this was the exact amount of points on my account. Here we are two weeks after my oil change I have driven about 250 miles and my oil level is already down 10%. Clearly there is an issue with the oil in my car to which I keep telling them about and being ignored. The rudeness of the workers I had to deal with at this location was unacceptable. My car is also a lease so for them to not even bother looking into the issue will only hurt themselves because I will be returning a car with almost no miles on it less than a year.
Carissa-Ann L.
STONY BROOK