Confirmed Service Customer
Brought my truck in for an oil change was told 45 minutes and then there was a recall that I was notified about when I was there so it would be an additional 20 to 30 minutes. I ended up being at the dealer over three hours. unacceptable when I told the service department, my time was limited should’ve been notified that it was gonna be longer than what they told me and I was never notified of that
Joseph V.
CENTEREACH,
NY
Business Response
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