I’ll start out by saying I really dislike buying cars solely for the interaction required with salesmen and their sales managers and then they send you to the little room with the finance manager where everything you’ve discussed changes and all number move around. There just something about spending thousands of dollars and feeling like you got pushed around, beat up that makes it suck. Well much to my surprised I had an incredible experience at Chevy of Smithtown this week. I walked in knowing what I was looking for and the team I worked with was Andrew (sales), Nick (sales mgr) and Ginger (finance mgr). Well this trio pretty much changed my deep seeded resentment of “car people” and the car buying process. They were totally pleasant, professional, understanding and flexible. There was was literally nothing I would have changed about the experience. And I would gladly recommend them in the future.. Now just to be clear I am pretty confident car people still kinda suck, I know this because this wasn’t the first Chevy dealer I visited but it will be the last. I think Chevy of Smithtown is merely the anomaly, and its because of people. People like Andrew, Nick and Ginger. Thank you so much for making this such an awesome experience. You’ve got a customer for life!!!
Heidi as usual is very customer oriented and helpful with service related issues. She is always looking to help with any concerns and made sure my truck was ready when promised.
Very pleasant experience. Excellent dealership. If we were to buy another car we definitely go there.
Larry was very pleasant and helpful. The manager was also very helpful. No pressure salesmen a pleasure to do business with, would definitely buy there again
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